Services

Emergency Management

We develop standards-based, all-hazards emergency plans; organize teams; train members; facilitate exercises; and evaluate internal and external capabilities. We develop custom planning documents designed with flowcharts for ease of use in hard copy and on screen.



Business Continuity

We build business continuity programs and a culture of resilience by assessing supplier, facility, equipment, and technology risks; conducting a business impact analysis to establish priorities and identify resource requirements; facilitating development of continuity and recovery strategies; and compiling a plan that is actionable.

Crisis Management

We build crisis management programs by reviewing an organization's risk profile, plans, and capabilities. We build an integrated organization defining roles and responsibilities from the executive to the facility level. Plans integrate strategic decision-making, executive support, and a communications organization. Tools and processes to identify and assess issues and practices to select and implement strategies are included. We provide training and exercises for executives and support team members to implement the program.

Risk Assessment & Mitigation

We provide a clear understanding of risk—threats and hazards, potential impacts, and probabilities of occurrence—that is the foundation of risk management, emergency management, business continuity, and crisis management programs. We survey facilities, evaluate hazards and vulnerabilities, and develop detailed recommendations for loss prevention, deterrence of human-caused acts, and hazard mitigation using the latest national codes, standards, and insurer requirements.

Training, Drills & Exercises

We educate to inform, train to establish competency, and conduct exercises to evaluate programs and capabilities. We design activities for executives, team leaders, and team members. We train employees and facilitate drills so they will know how to respond during an emergency. We develop, facilitate, and evaluate orientation, tabletop, functional, and full-scale exercises to identify planning and resource gaps and familiarize team members with plans.

Program Reviews & Auditing

We use international standards NFPA 1600, NFPA 1660, ISO 22301, and ISO 22361 and our decades of experience building programs to assess the strengths and weaknesses of emergency management, business continuity, and crisis management programs and management systems. Our reports identify noncompliance with regulations and nonconformity to standards. We provide detailed recommendations and guidance to enhance capabilities.