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“Failing to prepare is preparing to fail.”

Your employees, facilities, operations, reputation, finances, and relationships with stakeholders are at risk.

Our mission is to safeguard people, protect property, minimize business interruption, and protect reputations.


Our vision is to thoroughly understand each client’s business and become a long-term trusted adviser.

Services

We assess risk, identify strategies for loss prevention and risk mitigation, and develop plans to protect life, property, operations, reputations, and stakeholder relationships.

Emergency Management: Photograph of FDNY Ladder 176 responding from quarters

Emergency Management

We develop standards-based, all-hazards emergency plans; organize teams; train members; facilitate exercises; and evaluate internal and external capabilities. We develop custom planning documents designed with flowcharts for ease of use in hard copy and on screen.



Business continuity management graphic depiction of gears

Business Continuity

We build business continuity programs and a culture of resilience by assessing supplier, facility, equipment, and technology risks; conducting a business impact analysis to establish priorities and identify resource requirements; facilitating development of continuity and recovery strategies; and compiling a plan that is actionable.

Crisis management protects reputations, stakeholder relationships, and financial standing

Crisis Management

We build crisis management programs by reviewing an organization's risk profile, plans, and capabilities. We build an integrated organization defining roles and responsibilities from the executive to the facility level. Plans integrate strategic decision-making, executive support, and a communications organization. Tools and processes to identify and assess issues and practices to select and implement strategies are included. We provide training and exercises for executives and support team members to implement the program.

Loss prevention and risk mitigation are key to risk management

Risk Assessment & Mitigation

We provide a clear understanding of risk—threats and hazards, potential impacts, and probabilities of occurrence—that is the foundation of risk management, emergency management, business continuity, and crisis management programs. We survey facilities, evaluate hazards and vulnerabilities, and develop detailed recommendations for loss prevention, deterrence of human-caused acts, and hazard mitigation using the latest national codes, standards, and insurer requirements.

Photo of a functional exercise conducted at the Massachusetts' state emergency operations center

Training, Drills & Exercises

We educate to inform, train to establish competency, and conduct exercises to evaluate programs and capabilities. We design activities for executives, team leaders, and team members. We train employees and facilitate drills so they will know how to respond during an emergency. We develop, facilitate, and evaluate orientation, tabletop, functional, and full-scale exercises to identify planning and resource gaps and familiarize team members with plans.

Auditing or self-assessment is essential to continual improvement

Program Reviews & Auditing

We use international standards NFPA 1600, NFPA 1660, ISO 22301, and ISO 22361 and our decades of experience building programs to assess the strengths and weaknesses of emergency management, business continuity, and crisis management programs and management systems. Our reports identify noncompliance with regulations and nonconformity to standards. We provide detailed recommendations and guidance to enhance capabilities.

Free Resources

Click an image below to view and download the resource to assess your capabilities. Be sure to check out our Preparedness Bulletins, review of standards, and our compilation of links to internet resources.

NFPA 1600 program self-assessment checklist, Preparedness, LLC
Business continuity management system assessment checklist, Preparedness, LLC
Auditing the Preparedness Program, Preparedness, LLC

Industry Experience

Our experience working in most major industries spans more than 35 years.

The foundation of our expertise is a sound understanding of hazards and impacts. Loss prevention, hazard mitigation, risk financing, emergency management, business continuity, and crisis management programs are all built on that foundation. Our experience comes from working within corporate risk management, the insurance industry, the public sector, and working with numerous clients in most major industries.

Qualifications

We’ve led the development of international standards on emergency management, business continuity, and crisis management. We have attained the professional certifications and written the books. We've taught at the graduate level, for state government, and for professional certification.

International Standards
  • NFPA 1660 Standard for Emergency, Continuity, and Crisis Management: Preparedness, Response, and Recovery

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  • NFPA 1620 Standard for Pre-Incident Planning

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  • NFPA 1660 Standard for Emergency, Continuity, and Crisis Management: Preparedness, Response, and Recovery

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  • ISO 22301 - Business continuity management systems - Requirements

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Published Books
  • Business At Risk: How to Assess, Mitigate, and Respond to Terrorist Threats

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  • Implementing NFPA 1600 National Preparedness Standard

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  • Tools & Techniques of Risk Management & Insurance

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  • Fire Protection Handbook, 20th Edition

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  • McGraw-Hill Homeland Security Handbook, 2nd edition

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Certifications
  • Certified Emergency Management, International Association of Emergency Managers

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  • Associate in Risk Management  professional certification, The Institutes Risk & Insurance Knowledge Group

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  • DRI, International (Disaster Recovery Institute)

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  • Emergency Management Institute, Federal Emergency Management Agency

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  • Certified Emergency Manager
  • Certified Business Continuity Professional
  • Master Continuity Practitioner
  • Certified Business Continuity Lead Auditor
  • Associate in Risk Management

Client Service

Our goal is to exceed the expectations of every client. We are honored that these clients have spoken on the record about our services.

“At the onset of the pandemic we really were in a good place thanks to Preparedness, LLC’s business continuity planning assistance. Implementation of their recommendations enabled us to seamlessly transition our workforce to work remotely, serve our customers, and maintain our cash flow.”

Brooke Rieman, Risk Manager,
The Wills Group

“In our efforts to achieve a higher level of resilience, we engaged Preparedness to identify and prioritize enhancements to our global business continuity management program. Their comprehensive assessment provided detailed insight and conformity with international standards. Our global program is growing stronger with the insight provided by Preparedness.”

Kara Reinstein, Sr. Mgr. Business Continuity, Micron Technology, Inc.

“Preparedness developed a comprehensive, emergency operations plan for our portfolio of Class A office buildings in the USA. The plan is well organized and easy to navigate—especially the digital version with hyperlinks. The Incident management forms, checklists, and annexes for building and resources are very useful. These new documents have substantially enhanced our preparedness and compliance.”

Stuart Gordon, Sr. Managing Dir.,

Metzler Real Estate

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